Ratings & Reviews

Collect patient feedback in Jane - plus optional online testimonials.

Ratings and Reviews

2 Ways to Collect and Use Patient Feedback

  • Automated patient feedback surveys allow you to collect valuable insights from your patient and keep them within Jane’s private and secure system.
  • If your regulating body allows, you can prompt your patients to leave Jane and enter testimonials on Google.
  • These options allow you to really understand patient experience and work on continually improving your clinic.

Automatic Feedback

Feedback in Jane, Automatically

Wondering if you left a good first impression? Jane can send surveys automatically to your patients after their initial visit – then, decide when to have Jane follow up after recurring appointments. All data stays securely inside Jane.

Real-time Reporting

Real-time Reporting in Jane

Review your patients’ star ratings and feedback within Jane’s beautifully designed report. Quickly see staff performance and identify improvement opportunities.

Expand your online discoverability

Optional: Link to Google for Patients

You now have an option to leverage the power of Google Reviews. If your regulating body allows, you can prompt patients to leave Jane and enter reviews in Google. This lets you improve your online reputation and rank higher in local searches. Sit back and relax while the 5-star reviews roll in!

Why You'll Love Ratings & Reviews

Full Integration

Fully Integrated

Save time through another one of Jane's automated, fully integrated features. No need to manage third-party survey software, or manually send surveys.

Your Branding

Branded Surveys

Ratings & Reviews follow your branding customizations in Jane so patients can easily recognize your clinic's surveys.



Collect patient feedback for any treatment type offered by any practitioner at the clinic. You decide!

Simple Reporting

Simple Reporting

View your rating stats on your dashboard, or drill down into the details within Jane's spiffy new report.

Jane Support

Jane Support

The same high-quality Jane support you love! Whether you have questions about this feature, your schedule, online bookings or anything else, the Jane Team is here to help.

Data Security

Data Security

Your patient feedback is stored securely with your data in our SOC2 certified servers and will not be shared with other companies.