Billing & Insurance

Intuitive billing options, designed with real practice needs in mind. Jane provides straightforward workflows for payment reconciliation and smooth processing of insurance claims through our robust insurance integrations.

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Insured treatments

Record patient or client policies and generate insurance invoices for your patients’ appointments — all within Jane

  • Collect insurance policies before the patient comes in and add a policy to an appointment in a couple of clicks to insure their visit
  • Pass insurer payments on to the next payer by adding your patients’ secondary and tertiary policies to your visits
  • Easily copy over the insurance information from the patient’s last visit at the time of booking
  • Manage various insurance workflows using fee codes, percentage coverage, flat fees, or a combination of each

Electronic claim submissions

Do more and click less. Instantly connect with your patients' insurers through seamlessly integrated insurance billing workflows.

  • Enjoy integrated insurance billing with our growing list of insurers including TELUS eClaims, Teleplan, and Pacific Blue Cross PROVIDERnet
  • Submit a claim and receive a response without needing to leave your Jane account
  • Preview patients’ coverage by submitting eligibility checks through the TELUS eClaims integration
  • Easily reverse claim submissions in the event the submission was made accidentally

Capture insurance info ahead of time

Skip the hassle at checkout by having your patients provide their insurance information with their intake forms

  • Request a photo of both sides or just the front of the insurance card, and choose to make this optional or required for your patients
  • Choose which fields you would like patients to fill out, such as member ID, policy number, relationship to the insured member, and more
  • Outline information about your practice's insurance billing policies and processes, and disclose the list of insurers you bill to
I’ve been using Jane since 2019, not once can I recall any systems being down. New features and updates are turned on flawlessly and Jane is always updating you with what to expect! Jane is helpful and always improving, while listening to their users. I love working with Jane!

Melissa Georgevitch|Owner of Georgevitch Chiropractic

Organized payment tracking

Stay on top of the constant flow of insurer payments as Jane takes care of the fine details and keeps payment records organized for you

  • Speed up your cashflow with insurer payments automatically recorded once adjudication is approved
  • Manually record insurer payments received outside of Jane from third-party payers and apply them to outstanding insurer invoices
  • Payment amount, reference number, payment method, and received-at-date for each insurer payment are recorded and easily searchable

Time-saving forms & documentation

Take back your treatment time from unnecessary paperwork as Jane helps fill out insurance essentials

  • Quickly fill out forms for any insurance payer that requires additional documentation to be filled out with a claim submission
  • Download any fillable PDF document you’re required to complete and easily upload it to Jane
  • Save valuable time when previously captured patient, claim, practice, and insurer information is automatically populated for you

Electronic receipts & statements

Securely send your patients their appointment and payment details in seconds

  • Speed up the checkout process by emailing an appointment receipt with the click of a button
  • Send an emailed statement for a given period of time summarizing a patient’s total invoiced amount, total paid amount, and remaining balance
  • Provide patients with the convenience of an electronic record of payments and balances

Insurance workflows for everyone

Practicing outside of North America and want to bill your country’s insurers? Jane has you covered with a versatile insurance billing setup that can be tailored to your practice’s needs.

  • Create an insurer profile for any insurance company or third-party payer that you bill to
  • Link the online billing portal of your insurance company or third-party payer for quick access right from Jane
  • Generate detailed invoices for your patients to pass along to their insurers for reimbursement

Loved by 40,000+ clinics

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