Are you looking to apply your craft to a mission-driven environment where you solve actual real-world problems that positively impact people's lives? Well, this may be the place for you. Jane is experiencing incredible growth and we're not only looking for the ability to independently design, build and deliver complex features or services, but also people that are passionate about empowering the team besides just doing work. If you're fulfilled by empowering your team and seeing them succeed, have a desire for continuous improvement and operational excellence through to production, we would love to hear from you.
Our primary back-end language at Jane is Ruby but we understand that great people can come from a variety of development backgrounds. Our recruitment process welcomes developers from a Java, C#, or Python background that are interested in learning our stack.
As a future Senior Software Developer in Jane, we expect you to have a deep understanding of software design patterns and how to apply these towards building and maintaining scalable products. A keen grasp of project analysis and planning is required to help understand and deliver our requirements as well as a passion to ensure system stability, monitoring, and optimum performance is achieved. As a senior team member at Jane, you will help mentor and align the team on best practices, provide guidance and ensure the team is performing at their best.
Like with all positions at Jane, this position is a remote position, allowing you to work anywhere you want across Canada. Building a delighted team who can delight our customers is part of Jane’s DNA, so even though we’re not a strict 9 to 5 environment, we’re working hard to ensure that you also have a life outside of work. We pride ourselves on flexibility & autonomy, and when it comes to decision making, we take a decentralized approach ensuring that our teams' voices aren't just heard, but are acted upon. We're building something special at Jane, and we back that up with an employee stock option plan that ensures that everyone has a chance to share in Jane’s success.
We really want the people who work at Jane to love being here, so it's important that we start off with a bit about what makes our company unique. Here are some specifics about what Jane is all about, and with these, hopefully, you have a better idea if this might be the kind of company you want to be part of.
We’re a North Vancouver-born SaaS company with a distributed remote team across Canada, and our platform is modernizing the world of practice management software. We enable the likes of physiotherapists, mental health counsellors, chiropractors, and other allied health practitioners to run their practices in a digital-first way through features such as online booking, charting, scheduling, secure video, and billing along with an evolving library of features.
Tens of thousands of healthcare practices globally are now running on Jane. In 2021, we processed over 73 million patient appointments, and our scheduling application alone handles more than 40 million API calls per day. Jane is now the number one choice for Allied Healthcare practitioners in Canada. We’re growing quicker in the US than we were here in Canada 3 years ago, and we’re now helping run clinics in 44 countries.
We’re profitable, product-led and growing organically to the point where 85% of our customer growth is either from customer referrals or word of mouth. Growth like this is unique, especially in the world of SaaS, and it doesn’t happen by chance. We have a brilliant team of over 250 employees who all do an amazing job of listening to our customers, building what they need, and providing industry-leading support.
Last year alone we’ve grown our development team from 36 to 70, and the product team has doubled as a whole. 2022 is going to be a big year for Jane as we’re investing heavily into patient experience with our first patient-facing mobile app, enhancing our telehealth experience, building our own (J)analytics platform, working on global insurance integrations, and introducing new features like HIPAA compliant chat.
Of course, it's not all about the numbers, but this puts into perspective the scale of Jane, from the thousands of practitioners whose lives are made easier each day to the millions of patients receiving treatment. If you’re the type of person excited by this growth, we’d love to speak with you.
So what are we specifically looking for?
- A burning desire to take complexity in, and deliver simplicity out. In other words, an addiction to breaking large projects/releases down into simple pieces, communicating and documenting efficiently and succinctly, and writing readable code that ends up making life simpler for users
- You serve yourself and the team equally; You want to make yourself and everyone around you better, by building trust, clarifying communications, and acting with empathy and respect
- You are capable of building a deep empathy for the users of the tens of thousands of clinics we enable, and leverage that to ensure product quality, reliability, privacy, and security are never sacrificed
- A yearning to constantly improve: yourself, the team, and the product
- Religious about data: You drive to quantify your successes and failures, using metrics and dashboards
- A methodical approach to problem-solving, in both development and production environments
- A solid understanding of client/server architectures and patterns, including REST APIs
As well as a great team, you'll have...
- The ability to work from anywhere in Canada. We also have some flexibility to occasionally work outside of Canada.
- An equitable approach to compensation means compensating you for the positive impact you have on our customers, product, and people.
- Jane’s Employee Stock Option Plan. Jane is privately owned, growing very fast and operating profitably. Profitable hyper-growth rarely happens at our scale. When it does, it creates value quickly (it already has for many of our team members).
- A flexible time off package that includes your vacation time, holiday gifted time off for everyone at Jane, 3 Janecation days and your birthday off (because who wants to work on their birthday?)
- Jane provides extended health care benefits to you and your dependents starting on your very first day. You’ll receive $750 per individual Allied Health discipline along with $2,000 in coverage for Registered Clinical Counsellors, Psychotherapists, Psychologists, and Social Workers.
- A $500 wellness spending account to use towards maintaining your health and wellness in whatever way works best for you.
- Parental top-up that allows Janers to plan for the future.
- Access to eCounselling, primary care, legal and financial counselling, and career coaching.
At Jane, we’re committed to fostering an environment that allows you to come to work as your truest self. We believe it’s important to actively recognize, embrace, and celebrate our differences in order to make Jane an inclusive, equitable, and diverse workplace.
We want to build a team of people who make conversations rich with perspective and experience. We are committed to listening to every voice in order to learn and grow because doing this will allow us to meet the needs of the diverse community of helpers that Jane serves.
We do not tolerate discrimination, prejudice, or oppressive isms of any kind. Employment is decided on the basis of qualifications, merit, experience, and the needs of the Jane community. We encourage anyone who requires accommodation or adjustments throughout the interview process to let us know, and we will do our best to support you.