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Maybe you'd be a great fit for Jane's team.

Partner Marketing Coordinator

We’re super proud that 85% of Jane’s customers come from referrals. Our emerging partner marketing program will augment the word of mouth and community-based growth we’ve seen throughout Jane’s history, helping us link up with other businesses and organizations to widen our reach and introduce Jane to more clinic owners and practitioners.

As our first-ever Partner Marketing Coordinator, you’ll join the marketing team to introduce Jane to new partners across North America while also supporting the growing group of partners we currently have. In this role, you’ll take ownership for our growing group of US billers, marketing agencies and virtual assistant services, helping them understand how Jane can help their communities and customers.  Your day-to-day will include working with partners and internal teams (marketing, customer support, and product) to identify, design and carry out collaborative partner marketing, conducting market research to find and manage new partnerships, and reporting on each partner relationship to key stakeholders, both inside and outside Jane. You’ll be part of launching partner marketing at a rapidly growing software company with the support of passionate and thoughtful teammates, so now is the time to join!

Like with all positions at Jane, this position is a remote position, allowing you to work anywhere you want across Canada. Building a delighted team who can delight our customers is part of Jane’s DNA, so even though we’re not a strict 9 to 5 environment, we’re working hard to ensure that you also have a life outside of work. We pride ourselves on flexibility & autonomy, and when it comes to decision-making, we take a decentralized approach ensuring that our teams’ voices aren’t just heard, but are acted upon. We’re building something special at Jane, and we back that up with an employee stock option plan that ensures that everyone has a chance to share in Jane’s success.

We’re a North Vancouver-born SaaS company with a distributed remote team across Canada, and our platform is modernizing the world of practice management software. We enable the likes of physiotherapists, mental health counsellors, chiropractors, and other allied health practitioners to run their practices in a digital-first way through features such as online booking, charting, scheduling, secure video, and billing along with an evolving library of features.

Tens of thousands of healthcare practices globally are now running on Jane. In 2021, we processed over 73 million patient appointments, and our scheduling application alone handles more than 10 million API calls per day. Jane is now the number one choice for Allied Healthcare practitioners in Canada. We’re growing quicker in the US than we were here in Canada 3 years ago, and we’re now helping run clinics in 44 countries.

We’re profitable, product-led and growing organically to the point where 85% of our customer growth is either from customer referrals or word of mouth. Growth like this is unique, and it doesn’t happen by chance. We have a brilliant team of over 250 employees who all do an amazing job of listening to our customers, building what they need, and providing industry-leading support.

Last year alone we’ve grown our development team from 36 to 70, and the product team has doubled as a whole. 2022 is going to be a big year for Jane as we’re investing heavily into patient experience with our first patient-facing mobile app, enhancing our telehealth experience, building our own (J)analytics platform, working on global insurance integrations, and introducing new features like HIPAA compliant chat.

Of course, it's not all about the numbers, but this puts into perspective the scale of Jane, from the thousands of practitioners whose lives are made easier each day to the millions of patients receiving treatment. If you’re the type of person excited by this growth, we’d love to speak with you.

To be successful in this role...

  • You relish the opportunity to build and strengthen relationships within and outside Jane
  • Support the creation of integrated co-marketing campaigns including content creation, email, social, live and virtual events, and webinars
  • Enable, expand, and support an existing set of strategic partners
  • Drive partner engagement by understanding each partner type’s motivation and goals, and finding scalable ways to regularly engage and excite partners
  • Conduct market research and develop strategies to find and manage new partnerships
  • Carrying out partner marketing initiatives, working with internal teams including marketing, support, and product
  • Communicate objectives and reporting for each partner relationship to relevant stakeholders, externally and internally
  • Enable and engage partners through the creation of marketing and product assets, and through virtual and in-person meetings and trainings
  • Perform regular partner reviews of goals and refine forecasts

So what are we specifically looking for?

  • You have 1+ years experience in customer-facing SaaS marketing/sales
  • You’re mission-driven and need a bigger WHY behind your work. You want to advocate for the helpers and work with passionate founders, people, and for a product your customers love.
  • You have an opinion on what amazing partner marketing looks like. You’re looking for the opportunity to bring your experience in business development to a high-growth company where you can help build a great partner marketing culture.
  • You have supported successful co-marketing initiatives with partners that produce compelling ROI
  • You’re comfortable communicating with a variety of internal audiences (such as product to marketing to support) and external audiences (company founders, sales leaders, partner program coordinators)
  • Looking forward to prioritizing our work
  • Confident in owning and reporting results on partner marketing initiatives
  • Good at relationship building and motivating stakeholders to go above and beyond when investing time and energy

Bonus points for...

  • Have worked in a high growth or fast-paced tech company before
  • Have been on a Partner Program team before
  • Have used Jane App before

Benefits

  • Highly competitive base salary
  • Extended healthcare from day one.
  • Parental top-up.
  • Participation in Jane’s employee stock option plan (JSOP).
  • Investment in your career development & growth.
  • $500 annual health spending account.
  • Generous vacation policy along with your birthday off!
  • Three annual Jane-cation days: additional days off.



At Jane, we’re committed to fostering an environment that allows you to come to work as your truest self. We believe it’s important to actively recognize, embrace, and celebrate our differences in order to make Jane an inclusive, equitable, and diverse workplace.

We want to build a team of people who make conversations rich with perspective and experience. We are committed to listening to every voice in order to learn and grow because doing this will allow us to meet the needs of the diverse community of helpers that Jane serves.

We do not tolerate discrimination, prejudice, or oppressive isms of any kind. Employment is decided on the basis of qualifications, merit, experience, and the needs of the Jane community. We encourage anyone who requires accommodation or adjustments throughout the interview process to let us know, and we will do our best to support you.