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Client Communication - Custom Language

If you head over to Settings > Language, there are a number of items you can customize here. We recommend removing any language referencing the Jane Online Appointments App since it will no longer be required by clients or practitioners with the new telehealth technology.

Here are a few common areas you may have mentioned the App to your clients:

  • Notice/Message on Online Booking Pages
  • Reminder Email: Details
  • Thanks for Booking Email: Details
  • SMS Appointment Reminder

Here’s an example of the Notice/Message on Online Booking Pages:

As well as an example of the Reminder Email: Details:

And one more quick example of the SMS Reminder:

Pro Tip: To see a preview of your SMS Reminder, head over to Settings > Reminders and Notifications > and click View Preview to the right-hand side of the reminder type.