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Identity verification for your Jane Payments acccount

We’ve partnered with our friends at Stripe to help us power Jane Payments behind the scenes. When you first sign up for Jane Payments, as well as after you’ve processed a few credit card transactions, they might reach out to you by email and ask for more information about you or your practice.

Don’t feel comfortable clicking a link in the email? We understand. You can access the same secure area right from your Jane account’s Settings > Jane Payments area, followed by the Payout Details button. Here you’ll be able to securely upload any required information.

Why are you collecting this information?

We simply want to make sure you are who you say you are, and that you’re the correct person to make decisions on behalf of your practice or business. Well, government regulations say we have to do this.

In long scary legal language, we’re required to collect, verify, and maintain identity information on the individuals associated with a Jane Payments account. These requirements come from our regulators and financial partners, and are intended to promote transparency and prevent individuals from using complex company structures to hide terrorist financing, money laundering, tax evasion, and other financial crimes.