Jane Guide.

Here's all the help you need to use Jane.


Change Your Clinic Email Address

When you first open your Jane account, the email address you provide will be the one that automatically gets set as the address where you will receive Jane notifications and/or replies and responses from all clients using online booking.

Note: this is referring to the CLINIC-WIDE email address that appears throughout the online booking site and on all email notifications and reminders to clients. If you are a practitioner looking to change your email address for personal email notifications, click here for more information on editing your “Contact Info” within your Staff Profile.

To change the clinic address at any point, head to Settings > Clinic Info & Locations - then click View.

Once you click View, scroll down a little to the “Location Address” section.

Here, you’ll see a section called “Email”. Type the email address where you prefer to receive your notifications.

Once you add the new email address, don’t forget to keep scrolling all the way to the bottom and click Update Location:

Happy emailing!