Jane Guide.

Here's all the help you need to use Jane.


Physitrack Telehealth and Jane

Maybe you are wanting to offer Telehealth (video call) for out-of-town patients or perhaps you are wanting to transition into working from home.

Whatever your reasons, we are so happy to offer HIPAA-compliant Telehealth capabilities through our integration with Physitrack.

If you haven’t integrated with Physitrack yet, you’ll want to Click Here

Here are the steps:

Step 1: Log in to Physitrack

From your patient’s chart, click the patient drop-down menu in the header of the chart.

Select View in Physitrack from the drop-down menu. This will log you in to your Physitrack account and automatically pull up your patient’s page for you.

Step 2: Start a Video Call

Click on the “Start a Video Call” button

If this is an existing client who has PhysiApp installed on his Android or iOS device, the client will get a push message alerting them that someone is trying to call them.

If this is a new client who hasn’t downloaded PhysiApp yet, you will need to invite them to join the video call.

Click Turn on your camera and microphone to enable the camera and microphone on your computer to start sending video and audio. You can turn off video and mute audio during the call.

Step 3: Telehealth Call

After the patient accepts the call and any required consents, that’s it. Welcome to Telehealth!

At any time during your call you can: send messages to your patient, stream videos or end the call.

Pro tip: You may want to use headsets with microphone for improved sound quality and privacy and consider USB echo-canceling speakers for meeting room environments.

Telehealth System Requirements

Please check out the System Requirements for Telehealth

Physitrack Support

For any support-related questions, users can email the Physitrack support team at support@physitrack.com