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Virtual Assistant & Virtual Receptionist Listing

Welcome to Jane’s Virtual Assistant (VA) & Virtual Receptionist (VR) Listing. We are so happy to share another community-created resource with you.

When working with a VA or a VR, we know how important it is to find someone that is not only a great fit for you and your business but also someone that knows Jane inside and out.

To help with that, we asked the ever helpful and super resourceful members of the Jane Community for their recommendations. We’ve gone ahead and listed those recommendations below to help you in your search! ⤵️

Are you a VA or a VR who would like to be added to our listing? Fill out this form, and we will reach out for more info.

Are you a US Community member looking for a Biller? Check out our Biller Listing here.

Note: While we are excited to share this list with you, Jane has not vetted these businesses. This is a list based on recommendations from members of the Jane community.

Questions, comments or feedback about the biller listing can be sent to us via email [email protected] with the subject line 'Virtual Assistant'

  1. Ginger Desk
  2. Smiledog
  3. Mindful Virtual Assistance
  4. Ashley Kish Virtual Solutions
  5. VirtualPA4business
  6. Timely Virtual Assistant
  7. TC Virtual Solutions Co.
  8. Toodaloo To Do
  9. CallHero
  10. Lily Bern Virtual Assistant

Ginger Desk

Ginger Desk is disrupting the health care industry by hiring, training, and managing industry-trained virtual assistants and matching our VAs to health practitioners across Canada, the US, and the UK.

Our specialized team provides expert use of Jane app and helps health practitioners grow build and scale their practices, one task at a time. Your trusted and dedicated VA is vetted and trained by Ginger Desk through a rigorous and proven Ginger Way program. All VAs are monitored for progress and knowledge and are consistently assessed to not only meet industry standards but provide you and your patients with the highest level of service and confidentiality.

We guarantee that you will meet the admin of your dreams for your health practice. No more jobs to post or assistants missing the specific health knowledge needed. Ginger Desk offers a perfect match guarantee - you can leave at any time in the first 30-days of working with us no questions asked. We can’t wait for you to meet the admin of your dreams.

👋 Dr Julie Durnan ND or Emily Tratt
🖥️ www.gingerdesk.com
📧 [email protected]

📍 Canada and the USA
✅ Accepting new clients

▶ Services Offered ✔ Expert use of Jane
✔ Scheduling
✔ Communications by phone and email
✔ Invoicing
✔ Direct Billing to Insurance (Canada only)
✔ Lab requisitions
✔ Fullscript support
✔ Zoom webinar support
✔ Industry-trained virtual admin
✔ Dedicated onboarding with your practice
✔ VA Buddy Program - to ensure no admin downtime for your practice
✔ Available Monday to Friday 8:30am to 5:30pm across all timezones in North America


Having difficulty booking appointments while you’re in appointments? Manage your clinic’s day-to-day activities better with Smiledog’s customized appointment setting services. Your clinic’s first impression is crucial to your growth. We want to partner with you to create an amazing customer experience that results in more booking opportunities and a better work-life balance.

Our service is month to month with no commitment and we are offering free custom onboarding to all Jane clients!

We are a family-owned and operated company based out of the east coast, Halifax, NS. Our belief is that you should always answer with a Smile and welcome everyone like our family dogs’ Georgia, River, Henry, and Jessie.

👋 Brandon Doyle
📞 866-773-2030
🖥️ www.smiledog.io
📧 [email protected]

📍 Canada and the USA
✅ Accepting new clients

▶ Services Offered ✔ Full time Virtual Reception
✔ Part time or Backup Virtual Reception
✔ Customized Virtual Appointment Setting
✔ Patient Payments via Jane
✔ Call outs
✔ Simple Administrative Tasks
✔ Waitlist Management
✔ Jane Optimization for Virtual Receptionists
✔ FAQ's & Customer Service
✔ Message taking & Call transferring
✔ Free custom Voicemails with every account

Mindful Virtual Assistance

We are Erin and Mikayla, a mother-daughter duo, virtual assistants, and entrepreneurs. We are based in Salmon Arm and work remotely for businesses in search of MORE time, MORE organization, and MORE freedom!

It has become a passion of ours to help fellow practitioners, business owners and entrepreneurs operate the day-to-day tasks behind the scenes of their business because we could all use a little extra support! With the busyness of running a full-time operation, the day leaves so little time for administrative tasks, social media management, content creation, and more.

That’s where we step in!

👋 Erin
🖥️ msha.ke/mindfulvirtualassistance
📧 [email protected]

📍 Canada
✅ Accepting new clients

▶ Services Offered ✔ Years of direct experience with Jane
✔ Jane set-up
✔ Management
✔ Auditing current Jane setups
✔ Direct Billing
✔ Admin tasks
✔ Social media management
✔ Content creation
✔ And MUCH more

Ashley Kish Virtual Solutions

I help health & wellness practices and clinics close the gap between being too busy to take on all of the administration & reception themselves, but not busy enough to hire a full-time in-house employee. I take those time and thought-consuming tasks off your hands so that you can focus on the services that you provide your valuable clients. How nice would it be to know that all incoming inquiries are taken care of, all clients are getting scheduled as needed, and all payments are being collected without you even having to think about it. Providing high-quality and warm-hearted customer service is my absolute jam! My clients love the personal approach that I am able to offer them and their valuable clients.

👋 Ashley Kish
📞 519-495-0595
🖥️ akishvirtualsolutions.com
📧 [email protected]

📍 Canada
✅ Accepting new clients

▶ Services Offered ✔ Reception & Administrative Assistant Services
✔ Customer Service Support
✔ Management of Support/Customer Service Email Accounts
✔ Management of Phone Line
✔ Intake Assistance
✔ Accounts Receivable
✔ Direct Billing (through Jane App only)
✔ Appointment Scheduling & Management
✔ Customer & Lead Inquiries


My name is Marie and I’ve worked as a VA in Osteopathic clinics since 2012. My expertise as a Virtual Assistant is implementing the Jane App software in UK clinics, which I highly recommend to any health & wellness practitioners looking to change their practice management software or taking the step forward to an electronic-based system. I have used Jane App since 2020, successfully implementing it for other UK health clinics. By having a Virtual Assistant set up your new software, it makes the transition as seamless as possible taking away the time, effort, and energy involved for you and your clinic so you can focus on what matters the most in your business.

👋 Marie Baguena
📞 +4407818411332
🖥️ virtualpa4business.co.uk
📧 [email protected]

📍 United Kingdom
✅ Accepting new clients

▶ Services Offered ✔ Jane app software set up
✔ Business Systems & processes
✔ Event Management
✔ Travel Management
✔ Diary Management
✔ Business Accounts
✔ Document Management

Timely Virtual Assistant

Providing affirming, therapy-informed virtual administrative services to Canadian Mental Health Professionals. All VA’s know Jane App, are experienced in administrative support, have an educational background in mental health, and have Canada-specific medical privacy training.

👋 Sharon Nicol
📞 519-222-0611
🖥️ www.timelyvirtualassistant.com
📧 [email protected]

📍 Canada
✅ Accepting new clients

▶ Services Offered ✔ Email assistance
✔ Scheduling
✔ Invoicing
✔ Accounts Receivable
✔ Checking voicemail & calling back clients
✔ Intake

TC Virtual Solutions Co.

TC Virtual Solutions is here to inspire new virtual ways to make your day to day operations run smoother!

We are a dedicated team of VA’s focused on serving RMTs, Multidisciplinary Clinics, Private & Mobile Practices including Health and Wellness-prenuers across Canada. With over 5 years of experience providing administrative support in the HealthCare industry. We offer Social Media Management, Direct Billing Support, and Virtual Admin.

If you are on the hunt for a social media manager let our creative VA’s plan your monthly content calendar! Share your vision with us and we can create your brand kit, post for you & engage with your target audience.

Our Virtual Assistants are trained in handling claims to extended health benefits, assisting with registering for health care provider insurance portals and handling lawyer requests in your day-to-day practice.

We follow up with clients through virtual means such as email management, assist with your Jane App, manage your schedule and so much more. Let’s create a package that is perfect for you!

The TCVS team is here to empower, support, inspire and CHEER YOU ON!

👋 Thea Csere & Ryzanne Kisch
📞 6048321547
🖥️ www.tcvs.ca
📧 [email protected]

📍 Canada
✅ Accepting new clients

▶ Services Offered ✔ Assisting with direct billing registration
✔ Claim submissions to extended health benefits
✔ Accounts Receivable
✔ Invoicing
✔ Booking & scheduling
✔ Email management
✔ Checking voicemail & calling back clients
✔ Jane App software set up
✔ Branding & Content Creation
✔ Social Media Management
✔ Creating landing pages & MORE!

Toodaloo To Do

Have you ever wished you had an extra set of arms, even for just a day? Well you’re in the right place because now you can hire some. I have over 7 years of administrative and tech support experience across various platforms, including Jane and Shopify, and have embraced my strength as the behind-the-scenes person who makes logistical magic happen. Computers and I have always been friends, so my toolbox of skills has many of the random bits and bobs you may need at some point. Product photography? Comically small screwdrivers for fixing glasses? Got ‘em.

I am a creative problem-solver and don’t give in to challenges easily, which explains why setting up rooms and resources is one of my favourite projects (I’m looking at you chiros). All jokes aside, my intention is to make starting and running your own business less intimidating by being a helpful hand and friendly face you can trust during the stressful times, or simply getting some things crossed off your to do list. Toodaloo!

👋 Hanna Koposhynska
🖥️ www.toodalootodo.com
📧 [email protected]

📍 Canada
❌ Currently Not Accepting New Clients

▶ Services Offered ✔ Daily logistics setup and management - schedule, billing, intake forms, reports
✔ Migration and import assistance
✔ E-commerce and Shopify help - setup, website audit, basic theme customizations
✔ Customer communications and support
✔ Data entry and organization
✔ Social media management and content planning
✔ Jane App software set up
✔ I have a soft spot for video production and editing - examples can be found on my website


Get A Clinic Virtual Receptionist Fully Managed & Trained For Taking Calls and Converting Callers Into Appointments

Perfect for the bigger clinics who want a backup to your existing front desk (or the smaller clinics who can’t afford a receptionist yet).

Callhero’s Virtual Receptionist offers these key advantages:

1.) An affordable solution.
If you don’t need a full-time receptionist we have a “pay for only what you use” option that allows you to instantly scale up and down during peak hours… without you lifting a finger. You pay for only the minutes you use.
2.) Fully trained in patient experience (taking calls and converting them into appointments) by our team of coaches who are experienced in Jane and patient experience.
3.) Direct Communication With Your Virtual Receptionists Our direct chat group allows you or your staff to chat directly with your pod of Virtual Receptionists .
4.) Built-in call tracking and recording. So you know exactly if your calls are being handled like you want and how well your Virtual Receptionist is performing. From their answer, booking, and win-back rate.

🖥️ www.mycallhero.com
☎ 866-789-4376

📍 Canada, the USA, Australia
✅ Accepting new clients

▶ Services Offered ✔ Full time Virtual Receptionist
✔ Scheduling
✔ Communications by phone and email
✔ Invoicing
✔ Direct Billing to Insurance (Canada only)
✔ Jane Optimization for Virtual Receptionists
✔ FAQ’s & Customer Service
✔ Part time or Backup Virtual Receptionist
✔ Customized Virtual Appointment Setting
✔ Patient Payments via Jane
✔ Call outs
✔ Waitlist Management
✔ Message taking & Call transferring
✔ Free custom Voicemails with every account

Lily Bern Virtual Assistant

Hi! My name is Lily and I am a virtual assistant from Vancouver B.C. (currently residing in Victoria, BC). Over the past few years, I have found my passion in working alongside business owners in the mental health field, with an emphasis on helping solo practitioners streamline their daily operations and grow their business into a group practice.

If you are overwhelmed with general tech, Gmail/Google Drive optimization, onboarding your team and/or setting up and maintaining your Jane account, please do not hesitate to reach out or book a free discovery call!

👋 Lily Bern
🖥️ https://bit.ly/LilyBernVirtualAssistant
📧 [email protected]

📍 Canada
✅ Accepting new clients

▶ Services Offered ✔ Set up on Jane, as well as chart template creation and staff training via Zoom
✔ Gmail & Google Drive organization
✔ Tech optimization
✔ Document creation
✔ Business S.O.P's
✔ Years of experience working with solo and group practices in the mental health field
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